What can healthcare leaders learn from coaching a championship basketball team?
In this episode of Driven: Unscripted Success, Nareman Hamdan speaks with Scott Polenz, Chief Administrative Officer of Oakleaf Surgical Hospital in Altoona, Wisconsin.
Scott shares how his years as a high school boys basketball coach shaped his approach to leadership, including why leaders must understand what motivates each person instead of expecting everyone to perform the same way. He also discusses the role of trust, empathy, authenticity, logic and loyalty in building strong teams.
The conversation explores Oakleaf Surgical Hospital’s focus on high-quality surgical care, patient experience and lower cost, as well as Scott’s hands-on “walk in your shoes” approach to understanding employees’ work. He also reflects on navigating healthcare competition, difficult decisions and major organizational challenges.
Nareman and Scott also discuss his daily routines, the mentor who influenced his leadership, his interest in future speaking and consulting work, and a community healthcare initiative he hopes to help move forward over the next several months.
Connect with Scott Polenz: spolenz@oakleafsurgical.com | LinkedIn: Search Scott Polenz
#HealthcareLeadership #PatientExperience #Leadership #Healthcare #DrivenUnscriptedSuccess
No comments yet. Be the first to say something!