Listen, Learn, Lead: Scaling Healthcare through Servant Leadership

What happens when your "dream career" meets a "call out of left field"?

In this episode of Driven Unscripted Success, Michael Mannino sits down with Tim Hanold, Partner at Serenity First Hospice and Executive Chairman for Beach House Center for Recovery. Tim shares his fascinating journey from a Pennsylvanian "country bumpkin" upbringing to 20 years in the heart of New York City healthcare and medical sales.

In this episode, you’ll learn:

• The "Jerry Maguire" Pivot: Why Tim walked away from sports management to find a deeper purpose in elder care.
• Your Ego is Not Your Amigo: How humility and being "the bottleneck" can make or break your leadership.
• The 4.9 Star Standard: How Tim’s team maintains world-class satisfaction ratings in the hospice space.
• Stomping Out Fires: Tim recounts a massive cyber-incident "gut check" and how his team persevered.
• Work-Life Seasons: Why Tim believes "balance" is a myth and how to "count the cost" of your career choices.
• Passive Income via Real Estate: How a hobby became a family business that offsets the "hard-charging" professional life.

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